Please read these Terms and Conditions carefully before using the services of Nyra Tours & Taxis 24x7 ("Nyra," "we," "us," or "our"). By booking a ride, tour, or other service with us, whether by phone call, WhatsApp, or through our website, you agree to these terms.

 

1. Our Services

Nyra provides taxi transfers, airport pickups and drops, hourly rentals, multi-day bookings, and guided tour packages within Goa, India. Services are booked directly with us via phone call or WhatsApp and confirmed with driver and fare details before the trip begins.

 

2. Bookings and Confirmation

• A booking is considered confirmed only once we have communicated the driver details, vehicle, and fare to you via call or WhatsApp.

• It is your responsibility to provide accurate pickup location, timing, flight or train details, and contact information at the time of booking. Nyra is not responsible for delays or missed pickups caused by inaccurate information provided by the customer.

• For airport and railway station pickups, we recommend sharing your flight or train number in advance so we can track for delays.

 

3. Fares and Payment

• All fares are fixed and communicated to you before the trip begins. We do not use meters, and there are no hidden charges, surge pricing, or last-minute additions beyond what is quoted, except where the trip route, distance, or duration changes at the customer's request.

• Payment is made directly to the driver or Nyra at the time of service, unless otherwise agreed at the time of booking.

• Any additional stops, waiting time, or route changes requested during the trip that fall outside the originally quoted itinerary may incur additional charges, which will be communicated to you before proceeding.

 

4. Cancellations

• Customers may cancel a confirmed booking by informing us via phone call or WhatsApp as early as possible.

• Cancellations made with reasonable advance notice will not be charged.

• Late cancellations or no-shows, particularly for airport pickups where a driver has already been dispatched or is waiting, may be subject to a cancellation charge. Any such charge will be communicated to you at the time of booking confirmation.

• For full-day tours and multi-day bookings, cancellation terms will be confirmed at the time of booking given the advance planning involved.

 

5. Customer Conduct

• Customers are expected to treat drivers and vehicles with respect.

• Nyra reserves the right to refuse or discontinue service in cases of abusive behavior, illegal activity, or actions that endanger the driver, vehicle, or other passengers.

• Customers are responsible for any damage caused to the vehicle during the trip due to negligence or misuse.

 

6. Vehicles and Drivers

• All Nyra drivers are verified and background-checked before being assigned to customer trips.

• Vehicle type and capacity will be confirmed at the time of booking based on your requirements. While we aim to provide the exact vehicle model requested, we reserve the right to provide a comparable alternative of the same category in case of unavoidable circumstances.

 

7. Liability

• Nyra takes reasonable care to ensure safe, timely, and comfortable service. However, we are not liable for delays, losses, or inconvenience caused by circumstances beyond our reasonable control, including but not limited to traffic conditions, weather, flight or train delays, road closures, or force majeure events.

• Customers are advised to carry and safeguard their personal belongings during the trip. Nyra is not responsible for items left behind in the vehicle, though we will make reasonable efforts to help recover and return them if reported promptly.

 

8. Tours and Packages

• Tour itineraries, inclusions, and pricing are as described at the time of booking. Custom routes and changes to a standard itinerary can be arranged on request via WhatsApp, subject to availability and possible fare adjustment.

• Pickup and drop-off from your hotel or accommodation is included as described in the specific package booked.

 

9. Changes to Services

Nyra reserves the right to modify, suspend, or discontinue any part of its services, pricing, or offerings at any time. Changes will not affect bookings that have already been confirmed.

 

10. Governing Law

These Terms and Conditions are governed by the laws of India, and any disputes arising from the use of our services will be subject to the jurisdiction of the courts of Goa, India.

 

11. Changes to These Terms

We may update these Terms and Conditions from time to time. The updated version will be posted on this page with a revised "Last updated" date. Continued use of our services after changes are posted constitutes acceptance of the updated terms.

 

12. Contact Us

For any questions regarding these Terms and Conditions, please contact us:

Nyra Tours & Taxis 24x7 Phone: +91 90677-67152 WhatsApp: wa.me/9067767152